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Last Updated On March 20, 2018
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  Can anyone help me with the following iDRAC logs of my Dell Precision R7910:

“Normal”,”System Boot”,”Log cleared.”

“Critical”,”System Boot”,”The IO Rsr Right PG voltage is outside of range.”

“Critical”,”System Boot”,”The IO Rsr Left PG voltage is outside of range.”

“Critical”,”System Boot”,”The system board Combined PG voltage is outside of range.”

“Critical”,”System Boot”,”CPU 2 has a thermal trip (over-temperature) event.”

The R7910 has been in storage for the last 6 months as I only recently purchased the following CPU and RAM to get the unit going:

* Intel Xeon E5-2603v3

* 16GB 2Rx4 PC4-2133P RDIMM ECC RAM (Hynix)

Upon first boot the R7910 didn’t POST. I immediately checked the iDRAC and retrieved the above from its logs. I have stripped down the unit to only having one CPU and stick of RAM (no riser cards installed etc) but the R7910 still refuses to POST.  What I find interesting is the “CPU 2 has a thermal trip (over-temperature) event” – 2 CPUs have never been installed in this unit, only a single CPU.

solution: It does sound as though it’s a motherboard issue. What errors do you see when the system is stripped down? Are the riser errors still there? When you stripped the system did you also clear the error logs from the iDRAC before restarting the system? Did you try draining power completely – remove the mains cable and hold in the power button for 30 seconds.