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Last Updated On March 20, 2018
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After using the Crucial client-side upgrade app/advisor, I ordered an 8GB DDR3 1600 SODIMM. When it arrived, I tried installing it in one of the two remaining memory slots. The laptop would not boot. I presumed that the problem was only ordering a single SODIMM; thus, I ordered a second. After installing both, the laptop will still not boot. When I remove the memory, it will boot though it complains of a memory configuration error. The laptop currently has 8GB of installed RAM. The CPU is an Intel i7-3520M (2.90 GHz). Is there something special that I should be doing? I haven’t found anything to indicate that I need to do anything more that install the memory and reboot.
Solution: I am sorry for the issues that you are experiencing with your RAM. What is the part number on the memory module you are installing? This will be on the label and will read something like BLS8G3N18AES4.16F.